This position requires the applicant to load LTL carrier rates; as well as accessorials, into a Transportation Management System with a high degree of accuracy. The associate will also be expected to monitor and explain rating discrepancies. Data requests and analysis will be required on occasion. This position is also responsible for various functions such as managing aspects of carrier relations, including but not limited to, service issues, problem solving, metric tracking, and other requests as needed. Creation of custom cost savings reports, compliance tracking tools and service measurement tools will also be required.  Understanding and using National Motor Freight Classification will also be required. This position will work with TFWW Logistics operations, vendors, TFWW corporate, sales, and other affiliates to solve specific transportation needs.  Position requires experience with both carrier and customer rating, accessorial tariffs, fuel tables and uplifts.  Knowledge of market costs and conditions is desired.

Position Title: Claim Specialist

Location: Roselle, IL (Hybrid- 2 Office days required-3 Remote)

Department: Claims/Insurance

Report To: Claim /Insurance Director

Special Services Coordinator

Reports to: Operations Supervisor

Job Location: Roselle, IL. (Hybrid/Remote/Office)

Position Type: Full Time and/or Part Time (1-Position)

Salary: Dependent on Job Experience

Supervision: (Does this position supervise others?) No

Position Summary – Wednesday - Saturday / Hours to be determined Weekend On Call Rotation

We have an immediate opening for a Domestic Freight Forwarding Specialist. We are seeking an  experienced individual to execute the day-to-day operations within our Domestic Freight Forwarding Team.

This position performs various operational and customer service functions in the Roselle, IL transportation service center including shipment quoting, routings, tracing, identify issues or delays with current shipments and implement immediate corrective action. Special Services Coordinator is a knowledgeable front line representative to external and internal customers of TForce Worldwide, Inc. and must constantly demonstrate our commitment to providing the highest level of service and value. Respond to issues and concerns from field Sales agents as well as clients and carriers. Produce a clear and concise turnover.

Supports management, sales, scheduling, routing, and monitor freight movement to provide safe, on-time service meeting customer requirements.

Essential Duties & Responsibilities

• Performs a variety of routine and complex clerical and administrative work assisting the claims department in maintaining official claims records, spreadsheets, and databases. Specifically cleaning up insurance spreadsheets and entering invoices into computer system.

• Must have knowledge of document imaging/scanning hardware and software, and experience creating electronic copies of documents. Strong computer skills, including experience with Microsoft Office, Excel, and document creation software, internet research abilities and strong communication skills

• Assists co-workers with various projects and duties as assigned

The Sales Representative is responsible for selling activities to account(s) in their portfolio, as directed by the Manager of Sales. This position is responsible for prospecting and selling to new customers, as well as growing and retaining existing business. The Sales Representative is expected to effectively sell Logistics’ value proposition and ensure highest levels of customer satisfaction at all times.

Our expanding centralized pricing department has an opening for an International Logistics Account Specialist to handle single and multiple lane pricing and quotation requests for both domestic and international opportunities. A successful candidate will have a strong freight forwarding operations background and will have communicated the ability to understand the components of cost-plus pricing in both Metric and US Standard, carrier selection, rate construction, service requirements, and rate calculations.

**This role can be performed remotely.

This position is responsible for various functions, the managing of all aspects of carrier relations including but not limited to rate negotiation, service issues, problem solving, metric tracking, etc. This position will work closely with RRD Logistics operations, vendors, RRD corporate, sales, and all other RRD affiliates to solve all or special transportation needs. Position requires experience with carrier/customer rate/accessorial tariffs/tables, uplifts, and knowledge of market costs and conditions as well as the ability to create custom cost savings reports, national motor freight classification, compliance tracking tools and service measurement tools. Responsible for ensuring that all parties involved in the freight tendering and the Dedicated Carrier Dispatch process are well aware of any objectives that the company is focused on. Analyze, develop, and implement maximum use of any closed loop transportation opportunities.