The Sales Representative is responsible for selling activities to account(s) in their portfolio, as directed by the Manager of Sales. This position is responsible for prospecting and selling to new customers, as well as growing and retaining existing business. The Sales Representative is expected to effectively sell Logistics’ value proposition and ensure highest levels of customer satisfaction at all times.

We have an immediate opening for a Domestic Freight Forwarding Specialist. We are seeking an  experienced individual to execute the day-to-day operations within our Domestic Freight Forwarding Team. This posting is for the Monday through Friday opportunity.

This position performs various operational and customer service functions in the Roselle, IL transportation service center including shipment quoting, routings, tracing, identify issues or delays with current shipments and implement immediate corrective action. Special Services Coordinator is a knowledgeable front line representative to external and internal customers of TForce Worldwide, Inc. and must constantly demonstrate our commitment to providing the highest level of service and value. Respond to issues and concerns from field Sales agents as well as clients and carriers. Produce a clear and concise turnover.  

Reporting to the Director of Sales (West), this position is responsible for planning, recommending and implementing domestic and international strategic sales, marketing and agency related goals, measurements and directives for his/her region. 

Preferred Candidate Locations, West Coast of US.

Regional Manager/Directors have a combined compensation package of base salary and a commission plan based upon incremental growth and margin.

• Responsible for managing the overall operations of the international and domestic freight forwarding departments.
• Work closely with regional managers by supporting and leading freight forwarding activities.
• Assist sales in developing new customers in the market and on boarding these opportunities
• Leading the freight forwarding team with direct accountability for operational relationships.
• Manages the international and domestic forwarding processes and ensures compliance with U.S. and foreign government laws and regulations.
• Lead, coach, enforce, empower and direct reports to perform and achieve goals in line with Company values, overall strategy, and department goals while adhering to Company SOP and policies.

• Responsible for managing Key Vendor relationships and Procurement as well as LTL pricing applications including administering large LTL RFP’s.
• Work closely with TFWW sales managers and Agent Station Owners on large account opportunities, pairing with LTL providers that match customer needs.
• Coordinate with sales larger Truckload and Intermodal RFP’s and opportunities.
• Manage contract updates within TFWW TMS “Connect”.
• Manage Czarlite (SMC3) customer tariffs and evaluate appropriate application(s) verses gainshare pricing.
• Lead, coach, enforce, empower and direct reports to perform and evaluate tasks in line with Company values, overall strategy, and department goals while adhering to Company SOP and policies.

This position works as part of a strong, dynamic team focused on providing the highest level of service to our clients and vendors. This position is perfect for tenacious, hard-working people who are passionate about providing excellent service and creating value. In this role, you will procure carrier services that ensure timely pick-up and delivery of internal and external client freight. You will foster strategic partnerships with our extensive list of contract carriers, who help us navigate the daily challenges presented in the transportation industry. You will help create logistics solutions that allow our clients to accomplish their business objectives. We are passionate about our people, our philosophy, and our success.

Our expanding centralized pricing department has an opening for an International Logistics Account Specialist to handle single and multiple lane pricing and quotation requests for both domestic and international opportunities. A successful candidate will have a strong freight forwarding operations background and will have communicated the ability to understand the components of cost-plus pricing in both Metric and US Standard, carrier selection, rate construction, service requirements, and rate calculations.

**This role can be performed remotely.

This position is responsible for various functions, the managing of all aspects of carrier relations including but not limited to rate negotiation, service issues, problem solving, metric tracking, etc. This position will work closely with RRD Logistics operations, vendors, RRD corporate, sales, and all other RRD affiliates to solve all or special transportation needs. Position requires experience with carrier/customer rate/accessorial tariffs/tables, uplifts, and knowledge of market costs and conditions as well as the ability to create custom cost savings reports, national motor freight classification, compliance tracking tools and service measurement tools. Responsible for ensuring that all parties involved in the freight tendering and the Dedicated Carrier Dispatch process are well aware of any objectives that the company is focused on. Analyze, develop, and implement maximum use of any closed loop transportation opportunities.

This position supports various functions including on-boarding services such as the timely completion of customer service requests. The position requires communicating with clients, agents, as well as work closely with Regional Managers and internal business departments is required.

Position Summary – Saturday through Wednesday / Hours to be determined

We have an immediate opening for a Domestic Freight Forwarding Specialist. We are seeking an experienced individual to execute the day-to-day operations within our Domestic Freight Forwarding Team.

This position performs various operational and customer service functions in the Roselle, IL transportation service center including shipment quoting, routings, tracing, identify issues or delays with current shipments and implement immediate corrective action. Special Services Coordinator is a knowledgeable front line representative to external and internal customers of TForce Worldwide, Inc. and must constantly demonstrate our commitment to providing the highest level of service and value. Respond to issues and concerns from field Sales agents as well as clients and carriers. Produce a clear and concise turnover.